CaseTechnical

Prompt engineering for the innovation team

An interactive workshop with the Pidpa team on the possibilities and applications of generative A.I.

Services
Consultancy
Platform
Workshop
Timeline
2024
Pidpa's office tower rising above the surrounding buildings.
1 teamleveled up

Project Overview

Who is Pidpa?

Pidpa is a leading water services provider in the Antwerp region, with a focus on innovation and digitalization. Their innovation team, made up of digitally savvy employees, wanted to take their knowledge to the next level.

The challenge

Pidpa brought in Dieter through Someflex for an intensive training on A.I. and ChatGPT. The workshop focused on prompt engineering, custom GPTs, and custom instructions, and how these technologies could drive further automation and efficiency within the organization.

Project Delivery

The workshop was tailored specifically to the needs of Pidpa's innovation team. The sessions went deep into:

  • Prompt engineering: techniques for writing effective prompts for a wide range of tasks.
  • Custom GPTs: building custom models to analyze data safely and effectively.
  • Custom instructions: personalizing A.I. tools to better fit specific business processes.

There was also an extensive session on automating work with Zapier. Plenty of practical examples showed how repetitive tasks can be automated to boost operational efficiency.

Results

After the workshop, Pidpa made real progress:

  • Higher efficiency: with automation tools like Zapier in place, employees can now focus on more strategic work.
  • Safe data analysis: custom GPTs are used to analyze company data securely and surface valuable insights.
  • Stronger skills: the innovation team now has a deeper understanding of A.I. techniques and can apply that knowledge in their day-to-day work.

Pidpa is now better equipped to continue its digital transformation and keep improving its services, supporting its mission to deliver high-quality water services.

Curious what an A.I. workshop could do for your team? Get in touch with Flowkify.

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