From scattered systems to one app in the field

Project Overview

Who is the client?

The client is a crop-spraying contractor in Flanders. The company works for farmers and growers in the region, in a sector with many rules and a lot of paperwork. At the client's request, we keep their name to ourselves.

The admin ran through outdated systems side by side. A lot of knowledge lived in one person's head. And the paperwork got done in the evenings and at night.

The challenge

Admin and invoicing took a lot of manual work, and that work was easy to get wrong.

"Admin and invoicing take up an excessive amount of time today. How do we make the organization more efficient, more profitable and future-proof by automating manual processes and handling planning, data and regulation more intelligently?"

Project Delivery

The approach: calculate first, then build

We didn't start with building, we started with the numbers. In an A.I. Business Value workshop, we mapped today's process together with the client, with the pain points marked. Then we sketched the process for tomorrow, set measurable goals and calculated the business case.

The numbers stay between us and the client, but they were clear enough to get the green light. On top of that comes a lot of value you can't put a euro figure on: less stress, fewer mistakes and happier clients.

The upside: the decision to build rested on numbers, not gut feeling.

What we built

We built a tailor-made platform that replaces the outdated systems. It works in the office and out in the field, and it works together with the systems the company already uses, such as accounting and invoicing. We worked in an agile way, in short sprints with a demo after each one, so the client could steer as we went.

After delivery came a hypercare period and a support contract. That gives the client a fixed point of contact and lets the platform keep growing.

Results

The client now works with a single platform instead of scattered, outdated systems. Admin takes far less time, fewer things go wrong, and invoices no longer take any manual work.

According to the owner, the biggest win is in what doesn't fit in a calculation: no more admin at night, fewer headaches, and more time for the business and the family.

Flowkify continues to support the client as an A.I. partner.

Want to know what automation and A.I. could mean for your business? Get in touch with Flowkify for a custom Business Value workshop.